Service

Shipping & Delivery

Thoughtful delivery for everyday jewelry

We pack every order with care and ship as quickly as we can — so your new pieces arrive ready to wear, gift, or stack.

Free worldwide shipping over $100

Standard delivery is free worldwide on orders of $100 USD or more.

Ships in 1–4 business days

Processing time depends on item quantity and customization level.

Easy returns

Changed your mind? Start a return within 30 days of delivery.

Processing & shipping time

After your order is placed, we prepare and pack it in our studio before handing it to the carrier. Most orders ship within 1–4 business days.

  • Smaller, ready-to-ship orders are usually processed faster
  • Larger multi-item orders may take longer to pick, check, and pack
  • Customized or made-to-order pieces may need the full processing window

You’ll receive a shipping confirmation email with tracking once your package has left our studio. Weekends and public holidays are not counted as business days.

Delivery dates

Once your order has shipped, transit time depends on your destination and the carrier assigned to your package.

United States

  • Estimated delivery: 3–7 business days after shipment
  • Shipped via DHL, FedEx, or UPS international express
  • Tracking provided as soon as your order leaves our studio

International

  • Estimated delivery: 5–12 business days after shipment
  • Shipped via DHL, FedEx, or UPS international express
  • Customs clearance may add a short delay in some countries

TikTok Shop orders

  • Orders placed through our TikTok Shop follow TikTok delivery
  • Estimated timing is shown in the TikTok checkout flow
  • Tracking updates appear in your TikTok order details

Website orders are fulfilled with DHL, FedEx, or UPS international express. TikTok Shop orders are fulfilled through TikTok’s delivery network. Delivery estimates begin after shipment; weekends and public holidays are not counted as business days.

Order tracking

For website orders, we’ll email a DHL, FedEx, or UPS tracking link to the address used at checkout. You can also find tracking in your account under order history. For TikTok Shop orders, tracking updates are available in your TikTok order details.

Duties & taxes

U.S. orders include applicable sales tax where required. For international orders, customs duties, taxes, or import fees may be charged by your local authorities and are the responsibility of the recipient unless otherwise noted at checkout.

Returns & exchanges

We want you to love every piece. Unworn items in original condition may be returned within 30 days of delivery.

  • Include your order number when you contact us
  • Items should be unused and in original packaging
  • Original shipping fees are generally non-refundable
  • Final sale or personalized items may not be eligible

For full details, see our Returns & Refunds page.

Undeliverable packages

Please double-check your shipping address before placing an order. Packages returned due to an incorrect, incomplete, or unclaimed address may require an additional shipping fee to reship.

Need help with an order?

Our team is happy to help with shipping updates, returns, or sizing questions.

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