Accessibility

Designed to be welcoming for everyone

At TEREAU, we want every guest to browse, discover, and shop our jewelry with ease. We are committed to improving digital accessibility so people of all abilities can enjoy a clear, comfortable experience on our website.

Inclusive shopping

Our goal is a storefront that works well with assistive technologies and different ways of navigating online.

Ongoing improvement

We continually review and refine our pages so accessibility remains part of how we design and update the site.

Personal assistance

If anything on the site is difficult to use, our team is happy to help you place an order or find what you need.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably possible. These guidelines help make web content more accessible to people with visual, auditory, motor, and cognitive disabilities, and they also improve usability for everyone.

How we support accessibility

Clear page structure with meaningful headings and readable typography
Keyboard-friendly navigation for browsing without a mouse
Alt text on product and lifestyle images wherever practical
Color contrast chosen to keep text legible against our light backgrounds
Responsive layouts that adapt across phones, tablets, and desktops
Forms and checkout steps written with clear labels and guidance
Descriptive link text so destination pages are easier to understand

Assistive technology

Our website is designed to work with modern browsers and common assistive tools, including screen readers, browser zoom, and voice or keyboard navigation. Experience can vary by device, browser version, and settings. If a feature does not work as expected for you, please tell us — we will do our best to help.

Known limitations

Like many online stores, some third-party tools, media, or older content may not yet meet every accessibility standard. We continue to identify and improve these areas as we update the site. Product photography is an important part of shopping for jewelry; we work to pair images with clear product names and details so information is not conveyed by visuals alone.

Shopping assistance

If you prefer not to complete your purchase online, or if you need help with sizing, product details, order status, or returns, our customer care team can assist you by email or through our Contact Us form.

Help choosing a style or understanding product details
Support placing or updating an order
Guidance on shipping, returns, and jewelry care

Feedback

We welcome your feedback on the accessibility of tereau.com. If you encounter a barrier, notice something that could be clearer, or have a suggestion, please contact us and include the page URL and a short description of the issue. Your notes help us prioritize improvements.

This accessibility statement was last reviewed in 2026 and will be updated as we continue to improve the site.

Need help shopping?

Our team is here if you need assistance placing an order or using the website.